In OPAN’s latest report, 72% of aged-care complaints were financial.

FACES helps Australians understand their options before making financial decisions about aged care.

OPAN - Older Persons Advocacy Network | 2024 - 2025 Report

Book your Aged care consultation

Aged Care Consultation – $290

This is a paid consultation (approximately 45 minutes) with Tony and Seb to help you understand how aged care costs, funding rules and next steps may apply to your situation. It gives you time to explain what’s happening, ask questions, and gain clarity before decisions are made.

Our work is grounded in the Aged Care Act and current government rules, not online opinions or forums — so you’re not left filtering through conflicting or unclear information.

FACES provides factual information only. Our role is to break the aged care system into clear, bite-sized pieces, helping you understand how the system works and what costs may apply, so you can make informed decisions with confidence.

If you’re not ready to book a consultation, you’re welcome to submit an enquiry here

Why It Matters?

Failing to proactively plan Aged Care Finances can lead to:

  • Will wishes not being honoured

  • Pensions can sometimes be cancelled entirely

  • Occasional incorrect charging by aged care homes

  • Family homes being sold (unnecessarily) to pay for aged care

  • Payment of fees for unused services

  • Incorrect Centrelink or aged care assessments

  • Aged Care Act breaches

“CLARITY DURING AGED CARE ENTRY”

"Navigating aged care for Dad was overwhelming. We wish we had met Tony sooner — his clarity, knowledge of the system, and practical support would have saved us stress and money. Don’t go through this without someone like him."
— Family Client, QLD