In OPAN’s latest report, 72% of aged-care complaints were financial.
FACES helps Australians understand their options before making financial decisions about aged care.
OPAN - Older Persons Advocacy Network | 2024 - 2025 Report
What you’ll get when you click “find out your options"
Access to our secure Fact Finder
A clear breakdown of the Aged Care Fees that apply to your situation
A check for any potential errors or overcharging
Your pension impacts explained
A simple outline of real options and pathways that may be available
What happens next and how the process works
Why It Matters?
Failing to proactively plan Aged Care Finances can lead to:
Will wishes not being honoured
Pensions can sometimes be cancelled entirely
Occasional incorrect charging by aged care homes
Family homes being sold (unnecessarily) to pay for aged care
Payment of fees for unused services
Incorrect Centrelink or aged care assessments
Aged Care Act breaches
“CLARITY DURING AGED CARE ENTRY”
"Navigating aged care for Dad was overwhelming. We wish we had met Tony sooner — his clarity, knowledge of the system, and practical support would have saved us stress and money. Don’t go through this without someone like him."
— Family Client, QLD